EBER - Loyalty & rewards
delight your customers
your own loyalty program
With the broad experience of working with different types of business, your customer requirements and unique brand needs can be fitted flexibly on account of the ready to use Playbooks developed by eber.co. Eber offers a brunch of loyalty program solutions that help you to achieve customer retention.
Loyalty & Rewards
Loyalty points are your currency of your brand. If you want to issue loyalty points, it is essential to consider how your members can make use of them. We need to be mindful how the Loyalty Points are earned along with how the Loyalty Points are redeemed in order to track if your members are active and how successful your system is. If the redemption rate is low, it means we need to improve our system.
Instead of using Loyalty Points, Loyalty stamp cards can also be used. It is simpler comparing to Loyalty Points. We can also set the number of stamps in order for our members to get a reward. On the other hand, we use digital loyalty stamp cards instead of traditional stamp cards. By using digital Loyalty stamp cards, we can reduce the problem of forgetting to bring the stamp cards that are made of paper.
Reward is an important part of a loyalty program. It helps us to get more customers. Rewards can be unique and exclusive. For instance, the reward can be different between in-store redemption and online redemption. The reward can also be limited by a period of time, or even be available at partner outlets.
Ecommerce Rewards Redemption
With Eber, our members can redeem a reward online via the Eber website Widget when we are running an e-commerce or even an omnichannel business. They can apply a discount when they are checking out, making their online shopping experience uninterrupted.
By the great experience of working with different sizes and various industrials, each operation can be different when it is in the process of redeeming. Therefore, by using the Member Web App, our customers can redeem their rewards easily, both at the physical store, and from the online store.
Integrations & API
Eber already integrates with an extended list of PoS computer code, ecommerce platforms and payment gateways. we have a tendency to even have Associate in Nursing Open API, creating integration to the other resolution potential. API endpoints for adding new purchase transactions and retrieving member points details area unit on the market.